Gain your customer trust with our Asista’s valuable features
TICKETING & AUTOMATION > TRUST
You cannot afford to have a system that is even partially unavailable, when a large part of your customer acquisition and retention strategy revolves on round-the-clock support. Asista, being a cloud-based customer service software for business, gives you the assurance of uninterrupted and seamless performance, even during peak hours. You can depend on Asista to deliver the highest up-time performance every time, irrespective of how much traffic your support portal deals with at any time. So go ahead and confidently give your customers and clients the assurance that you are on an engagement platform that is always available, with no contingencies.
Asista’s focus is not just on working with your business but on growing with it. To this end, Asista is backed up with a well-distributed content delivery network and a global framework that allows it to accommodate any level and nature of scaling. So if you are thinking of scaling at a rapid rate or are hiring remote workers from across the globe, Asista is equipped to guarantee you high performance at all times. Our scalable system accommodates remote workers and allows them easy access to your customer service operations software, from any device and from anywhere in the world.
Ensuring that your customer service software for business is secure is as important to us as it is to you. We understand how valuable your data is, and have taken the necessary precautions involved in meeting regulatory requirements to protect your data from loss or theft. With Fort Knox like security, Asista’s highly-secure, SSL encrypted servers, single sign-on feature, automatic software bug fixes, frequent upgrades, and redundant backups exemplify that we take security very seriously. When you use Asista, you can be sure that your all of your data is in safe hands while on the move and at rest.