Discover Proactive Customer Engagement with ai customer service chatbots. We are AI chatbot service providers or artificial intelligence chatbot service provider offering machine learning chatbot services and machine learning chatbot for business.
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Discover Proactive Customer Engagement with Conversational AI Chat Bots.
Hello! We (Chat Bots) can help you begin relevant, real-time & engaging conversations, respond with consistent and accurate information, provide instant resolutions, and retain your customers on your website longer.
What Can We Do?
Simply put, AI customer service Chat Bots can help you cover the blind corners of your business. Your agents cannot work and be available 24*7 on every channel of communication. Additionally, handling every redundant customer query is not efficient use of your agents.
We chip in for your agents when they are not available or are not able to take care of your customers. Using machine learning and AI, we interact with your customers directly helping them to resolve their issues, give answers to their queries, and even engage in some small talk if they want to. Our speech pattern is very human like, so your customers will not even realize they are interacting with an AI.
How Can You “Train” Us?
We are not naturally intelligent, so we need some assistance from you to kick start our AI capabilities. You can “train” us by providing us specific Knowledge Base articles and answers to Frequently Asked Questions (FAQs) that can be helpful to your customers.
We use this information along with your customers’ conversation pattern to discern how best to respond to them. With our machine learning and AI capability we improve over time and endeavor to provide accurate answers and resolutions to all your customers.
Where Can You Use Us?
Using the Asista application, you can configure and train multiple chat bots based on your unique business requirement or use case.
For example, you can have a simple Answer chat bot that is trained to provide basic information about your business product or service. Or, a Pricing chat bot that is primarily trained to answer questions related to the pricing of your business product or service.
To use your configured chat bot, simply copy and paste the provided code snippet onto your website or the particular page that you want the chat bot to work in. Additionally, you can activate a dedicated chat bot for your Asista customer support portal as well.
Why Do You Need Us?
Best Co-Pilot for Your Agent!
We take care of redundant and recurring tasks in your customer engagement endeavors, allowing your agents to focus on more complex issues. “Train us” with automated responses to the obvious questions asked by your customers, and we will handle the rest.
Nothing is Artificial about our AI
Create a natural, human-like experience for your customers. Your customers don’t like data entry anymore, rather, they like conversing even if it is with a bot! We love small talk and can interpret various conversational styles, learning from every conversation.
Accurate Answers, Not Suggestions
Leave “digging” through FAQs or KBs in the “stone age” where it belongs. Your customers have to simply converse with us to get instant and accurate solutions to their queries. We are designed to listen and resolve queries, not simply respond to them.
Save on Coffee! Let Us Do The Job
We do not need sleep, but your agents do! We are awake, 24 * 7 without caffeine and a holiday, tackling your customer conversations when you can’t. Give a break to your agents, we can respond to your customers in real time, anytime!
Consistent Mascot, Consistent Branding
Transform us into your mascots and maintain a consistent branding. Teach us the way we should converse with your customers – speech patterns, tone of voice - and design the way we look to provide a seamless, consistent experience to your customers.
Always Learning, Always Improving
We get better with every conversation! Machine learning and AI help us to constantly learn from previous conversations and understand your customers better. With progressive IQ, we are adept to provide more accurate answers and have more intelligent conversations.
Lighting Fast, Heavy Weightlifters
We can be faster and better than your agents! We are designed and trained to handle large volumes of customer queries at lightening speeds, without breaking a sweat.
Let us help you engage your customers with real time customer engagement solutions. Get Asista Today!