Features of Asista to have better customer engagement
A single customer engagement software that has everything you need to seamlessly handle all types of business assistance.
AI Chat Bot
Discover Proactive Customer Engagement with AI Chat Bots. Chat Bots can help you begin relevant, real-time & engaging conversations, respond with consistent and accurate information, provide instant resolutions, and retain your customers on your website longer. You can automate how you support, sell and market to your customers!
Engage and retain your existing customers with real-time communication using our futuristic Communication Platform as a Service (CPaaS). Integrate it with your business application to broadcast real-time communications over Email, SMS, Facebook, Twitter and Slack, as well as push notifications to Android and iOS devices, all at one time.
Ticketing & Automation
Simply your business processes with Asista – our cross-functional, collaborative & socially-intelligent assistance platform. Along with traditional customer-support software functionalities, Asista comes packed with social channel integration, process automation, asset-based support and for the first time Real-Time SLA notifications.