Pricing

Smart
* Billed Annually
/ Agent / month
Web, Web(site) Widget and Email
Facebook, Twitter channels
Mobile SDK - Andriod and iOS
Custom Ticket Fields & Custom Form
Public and Private Knowledgebase
Rule Based Ticket Automations
Configurable Notifications
Reports
Add-Ons ( Price / Month / Add-on )
Asista
Mobile Agent
Additional Channel
Secure Private SSL
Asset
-- --
Chat Bots
Answer Bot
( 4K Requests / Month / Bot )
Request Trial
Intelligent
* Billed Annually
/ Agent / month
Everything in SMART and...
Multiple Business Process Workflow
Skills-based Ticket routing
Integration with External Application API
Product Based Ticketing
  Sub Product Support
  Custom Fields
  Product Specific Workflow
Add-Ons ( Price / Month / Add-on )
Asista
Mobile Agent
Additional Channel
Secure Private SSL
Asset
Asset Add-Ons ( 1K Assets )
Chat Bots
Answer Bot
( 4K Requests / Month / Bot )
Request Trial
Genius
* Billed Annually
/ Agent / month
Everything in INTELLIGENT and...
Service Level Management (SLA)
Multiple SLA Policies
Rule Based SLA Automations
  Incoming Ticket SLA Policy
  Event Triggered SLA Policy
Multiple Business Hours
SLA Reminders
Location Aware SLA
Time Triggered Automation
Add-Ons ( Price / Month / Add-on )
Asista
Mobile Agent
Additional Channel
Secure Private SSL
Asset
Asset Add-Ons ( 1K Assets )
Chat Bots
Answer Bot
( 4K Requests / Month / Bot )
Request Trial
Custom
* Billed Annually
Custom Pricing
Everything in GENIUS and...
IoT Observer
IoT Activator
Custom Application Integration
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NOTE: Pricing listed applies only to online payments and is subject to change for offline payments. Pricing excludes taxes.