Pricing

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Smart
/ Agent / month
Billed Annually
ADD-ON
/ Mobile Agent / month
ADD-ON
/ Channel / month
Features
Ticket Life-Cycle Management
Mobile App based Agent
Multi-Time Zone
Web Ticket
Email Channel (Bundled with 1)
Facebook Channel (Bundled with 1)
Twitter Channel (Bundled with 1)
Ticket Categorisation
Customisable Multi-Workflow
Custom Ticket Fields
Child Ticket
Automation - Incoming Requests
Automation - Event Based
Fully Customisable Rule Engine
Round Robin Assignment
Multi-Channel Notification
Watchlist Notification
Self-Service Support
Knowledgebase (KB) Management
Article Restriction
Solution to KB movement
Advanced Reporting
Standard SSL Encryption
Asset Lifecycle Management
Custom Asset Fields
Asset Assignment to End Users
Asset Based Ticket Management
Multiple Business Process Workflow
External Application Integration API
Private Domain with SSL
Service Level Agreement (SLA)
Request Trial
Intelligent
/ Agent / month
Billed Annually
ADD-ON
/ Mobile Agent / month
ADD-ON
/ Channel / month
ADD-ON
/ 1K Assets / month
Features
Ticket Life-Cycle Management
Mobile App based Agent
Multi-Time Zone
Web Ticket
Email Channel (Bundled with 1)
Facebook Channel (Bundled with 1)
Twitter Channel (Bundled with 1)
Ticket Categorisation
Customisable Multi-Workflow
Custom Ticket Fields
Child Ticket
Automation - Incoming Requests
Automation - Event Based
Fully Customisable Rule Engine
Round Robin Assignment
Multi-Channel Notification
Watchlist Notification
Self-Service Support
Knowledgebase (KB) Management
Article Restriction
Solution to KB movement
Advanced Reporting
Standard SSL Encryption
Asset Lifecycle Management
Custom Asset Fields
Asset Assignment to End Users
Asset Based Ticket Management
Multiple Business Process Workflow
External Application Integration API
Private Domain with SSL
Service Level Agreement (SLA)
Request Trial
Genius
/ Agent / month
Billed Annually
ADD-ON
/ Mobile Agent / month
ADD-ON
/ Channel / month
ADD-ON
/ 1K Assets / month
Features
Ticket Life-Cycle Management
Mobile App based Agent
Multi-Time Zone
Web Ticket
Email Channel (Bundled with 1)
Facebook Channel (Bundled with 1)
Twitter Channel (Bundled with 1)
Ticket Categorisation
Customisable Multi-Workflow
Custom Ticket Fields
Child Ticket
Automation - Incoming Requests
Automation - Event Based
Fully Customisable Rule Engine
Round Robin Assignment
Multi-Channel Notification
Watchlist Notification
Self-Service Support
Knowledgebase (KB) Management
Article Restriction
Solution to KB movement
Advanced Reporting
Standard SSL Encryption
Asset Lifecycle Management
Custom Asset Fields
Asset Assignment to End Users
Asset Based Ticket Management
Multiple Business Process Workflow
External Application Integration API
Private Domain with SSL
Service Level Agreement (SLA)
Request Trial

Add-On: / Year / Per Host

NOTE: Pricing listed applies only to online payments and is subject to change for offline payments. Pricing excludes taxes.