Features of Asista to have better customer engagement
A single customer engagement software that has everything you need to seamlessly handle all types of business assistance.
Discover Proactive Customer Engagement with AI Chat Bots. Chat Bots can help you begin relevant, real-time & engaging conversations, respond with consistent and accurate information, provide instant resolutions, and retain your customers on your website longer. You can automate how you support, sell and market to your customers!
Engage and retain your existing customers with real-time communication using our futuristic Communication Platform as a Service (CPaaS). Integrate it with your business application to broadcast real-time communications over Email, SMS, Facebook, Twitter and Slack, as well as push notifications to Android and iOS devices, all at one time.
Cross Functional Collaboration
Customers are happy when they get a single window to interact for all their needs. However, it requires real-time and swift collaboration between various stakeholders within the organization. With Asista you can double your customers’ satisfaction by making your team collaborate easier and faster. Asista allows for designated teams to work together directly on customer requests, thereby saving time that would have otherwise been lost.