Discover Proactive Customer Engagement with AI Chat Bots. Chat Bots can help you begin relevant, real-time & engaging conversations, respond with consistent and accurate information, provide instant resolutions, and retain your customers on your website longer. You can automate how you support, sell and market to your customers!
Engage and retain your existing customers with real-time communication using our multi-platform, scalable Notification PAAS engine. You can integrate it with your business application to broadcast targeted notifications over Email, SMS, Facebook, Twitter and Slack, as well as push notifications to their Android and iOS devices.
Simply your business processes with Asista – our cross-functional, collaborative & socially-intelligent assistance platform. Along with traditional customer-support software functionalities, Asista comes packed with social channel integration, process automation, asset-based support and for the first time Real-Time SLA notifications.